PAYMENT

What forms of payment do you accept?
At the moment we are only using Paypal. It's safe for us and safe for you.

Do I need a Paypal account to order?
No. You can pay via paypal with your credit/debit card.


APPAREL

What type of apparel do you print on?
We print on a wide variety of apparel. Each product page has links to sizing charts and more information about the apparel used for that specific design.

I ordered two shirts of the same size, why is one smaller?
Some of the designs are printed on different brand shirts. Check the product description for any special sizing notes.

I don't like the kind/brand of apparel a item is printed on?
The artists choose what type of apparel their shirts are printed on. Complain to them, not us.

Will my shirt shrink?
Since all of the shirts have some percentage of cotton, they will tend to shrink after being washed and dried. For the least shrinkage, machine wash on cold, dry on low or hang dry.


SHIPPING

How long does it take for shirts to arrive?
All orders are processed and shipped within 3-5 business days of order. If there will be any longer delay we will let you know. Standard shipping for orders in the US takes 3 - 7 business days depending on what part of country you are in. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing. We also have Priority shipping options for the USA and International orders. Keep in mind that choosing Priority Shipping does not speed up the processing time, just the ship time.

What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.

How much does shipping cost?
It depends on your country and the weight of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the "calculate shipping" button.
*Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.

Do you ship internationally?
Yes, we ship to almost every country around the world.
*Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.

What are cut off order and shipping for the holidays?

Holidays are almost here cut-off order dates are: (not 100% guaranteed because of unreliable international shipping) International Dec.13 U.S. First Class Mail Dec.18th before 2PM EST should arrive before December 25th. Happy Holidays.


RETURNS

Your item does not fit.
If you need to return an item because you ordered the wrong size you must return the unworn/unwashed item within 14 days. You will be responsible for any shipping fees. What that means is you will have to pay to ship the item back and the fees for us to ship you the new shirt. Just make sure you order the correct size.

Your item was defective.
If you received a defective item we will replace it at no charge. You may only exchange it for a duplicate item in the same size/color.

You've got buyer's remorse.
You must return unworn/unwashed item within 14 days and will be charged a 15% restock fee. Original shipping charges will not be refunded.

House of Addams / Returns
Click here for proper return address info.

 


MISC

Do you have a mailing list to keep me informed of new items?
No. To keep up date on our latest stuff and to see photos of our cats follow us on twitter.
twitter.com/Jessicka
instagram.com/jessickaaddams
facebook.com/MissJessickaAddams
facebook.com/scarlingmusic
facebook.com/Jack.Off.Jill.band

Are these bootlegs?
No. All the designs are licensed by the artists.

Did Jessicka actually proof read this page like you asked her to?
Apparently not.